Birmingham Airport – Commercial Analyst

Birmingham Airport is the UK’s seventh largest, with 30 airlines serving over 120 destinations directly and onwards to over 400. Prior to the Covid-19 pandemic, 13 million customers a year flew in and out of BHX. Going forward, we project growth to more than 18 million customers a year by 2033 – by which time we will be connected to central London by HS2 trains in just 37 minutes and aim to have become a net zero carbon airport.

Our purpose is: Proud of Every Journey. That means everyone at the airport and the 100 organisations operating on the airport site take pride in getting customers safely, punctually, and comfortably from A to B.

By creating a kind, values-driven environment where everyone feels empowered to bring their best to work, we will retain and develop our people – and deliver on our purpose. Our seven pillars—Growth, Customer, Neighbour, Efficiency, People, Safety & Security, and Carbon—support the strategic output of the company.

Our values—Curious, Dedicated, Inclusive, Respectful & Supportive—guide how our colleagues treat each other as we serve customers with safety & security as our top priority.

About the Role

Our Commercial Analyst reports on commercial revenue and associated trends on an ad-hoc, weekly, and monthly basis, develops quarterly forecasts and annual budgets, collates the long-term commercial business plan, and evaluates new business opportunities.

Duties and Responsibilities

• Assist in the growth of non-aeronautical revenues across all commercial categories, including Duty Free, Retail, Catering, Foreign Exchange, Car Parking, Car Hire, Advertising, Taxis, Express Lane products, Airport Surface Access, and other revenue streams.
• Build and maintain strong relationships with internal and external commercial partners to understand key drivers of commercial performance.
• Conduct financial appraisals of potential new concessionaires as required.
• Perform variance and trend analysis on actual sales and revenue performance versus budget, forecast, and business plan.
• Monitor and evaluate financial terms of concession contracts to assess concessionaire performance.
• Support long and medium-term financial planning for the commercial department, including budgets, forecasts, and sensitivity analysis.
• Maintain and develop commercial databases, including tracking daily and weekly trading figures, passenger spend analysis, customer feedback, and concession insurance records.
• Act as the key point of contact for commercial partner organisations regarding passenger forecasts and financial evaluations.
• Prepare commercial reports, summaries, and presentations for the Executive Board and shareholders.
• Compare commercial performance with industry benchmarks, including data from other airports.
• Collaborate closely with the Airport Finance team to provide indicative concession performance data.
• Become the company’s subject matter expert in commercial financial management, covering budgets, forecasting, and concession evaluations across various commercial sectors.
• Analyse key Car Parking KPIs and work closely with the car parking management company to forecast revenue and occupancy trends.
• Undertake other duties commensurate with the grading of the role, as required.

Candidate Requirements

Knowledge

• Familiarity with benchmarking techniques to compare performance against other UK and European airports and the high street.
• Knowledge of statistical concepts, Excel-based data visualization, trend analysis, and performance indicators for business planning.
• Understanding of financial and analytical database systems.

Skills/Abilities

• Advanced proficiency in Microsoft Excel, PowerPoint, Word, and Power BI (or similar data visualization tools).
• Strong written communication skills to produce high-quality management and board reports.
• Effective verbal and interpersonal skills to engage with internal and external stakeholders at all levels.
• Ability to use initiative and a structured approach to problem-solving.
• Team-oriented mindset with the ability to contribute effectively to concession reviews.
• Ability to produce timely and accurate data for business review meetings.
• Expertise in interrogating commercial databases and conducting dwell time analysis.
• Ability to work under tight deadlines while maintaining accuracy.

Experience

• Prior financial or business experience, including preparing financial reports and applying analytical methodologies.
• Experience liaising with senior internal and external stakeholders.
• Demonstrated problem-solving abilities and initiative.

Educational Qualifications

• Educated to a minimum of Degree level or equivalent.

Other Attributes

• Ability to work collaboratively across departments and respond to ad-hoc requests in a timely manner.
• Flexible approach with a willingness to learn new skills, particularly in understanding commercial trading environments.
• Ability to prioritize tasks effectively, both independently and under direction.
• Self-motivated with a strong commitment to delivering high-quality, accurate, and timely work.
• Must be able to provide a 5-year checkable history (e.g., work, study, unemployment, home worker).

Join Us

Be part of a team that drives commercial success at Birmingham Airport. If you have a strong analytical mindset, financial expertise, and a passion for commercial growth, apply now!