Birmingham Airport is the UK’s seventh largest, with 30 airlines serving over 120 destinations directly and onwards to over 400. Prior to the Covid-19 pandemic, 13 million customers a year flew in and out of BHX. Going forward, we project growth to more than 18 million customers a year by 2033 – by which time we will be connected to central London by HS2 trains in just 37 minutes and aim to have become a net zero carbon airport.
Our purpose is: Proud of Every Journey. That means everyone at the airport and the 100 organisations operating on the airport site take pride in getting customers safely, punctually, and comfortably from A to B.
By creating a kind, values-driven environment where everyone feels empowered to bring their best to work, we will retain and develop our people – and deliver on our purpose. Our seven pillars—Growth, Customer, Neighbour, Efficiency, People, Safety & Security, and Carbon—support the strategic output of the company.
Our values—Curious, Dedicated, Inclusive, Respectful & Supportive—guide how our colleagues treat each other as we serve customers with safety & security as our top priority.
Our Commercial Analyst reports on commercial revenue and associated trends on an ad-hoc, weekly, and monthly basis, develops quarterly forecasts and annual budgets, collates the long-term commercial business plan, and evaluates new business opportunities.
Be part of a team that drives commercial success at Birmingham Airport. If you have a strong analytical mindset, financial expertise, and a passion for commercial growth, apply now!
Procurement Lead
Birmingham Airport (BHX) is the UK’s seventh-largest airport, serving over 120 destinations and expecting to grow to 18M passengers annually by 2033. With a £500M capital investment plan over the next decade, we aim for net-zero carbon status and enhanced connectivity with HS2.
Role Summary:
As a Procurement Lead, you will play a crucial role in managing procurement activities, supporting strategic objectives, and ensuring compliance with procurement policies. Reporting to the Head of Procurement, you will work closely with senior stakeholders and lead competitive tender processes, contract management, and supplier negotiations across capital and operational expenditures.
Key Responsibilities:
Experience Required:
Join us in shaping the future of Birmingham Airport while driving efficiency, sustainability, and growth.
Closing Date 28/02/2025
Exciting Job Opportunity: Ramp Safety Officer at Birmingham Airport
Join Birmingham Airport’s Airside Operations team as a Ramp Safety Officer (RSO) and play a key role in ensuring a safe and efficient airside environment. This fast-paced, front-line position involves overseeing all apron activities, conducting safety audits, and ensuring compliance with Aerodrome procedures. If you thrive in a dynamic setting and have excellent communication skills, this is the role for you!
• Monitor and ensure all airside activities comply with safety regulations and best practices.• Conduct safety and compliance audits, inspections, and risk assessments.• Ensure airfield safety during adverse weather conditions, including low visibility and high winds.• Investigate and report safety occurrences, near misses, and hazards in line with procedures.• Build and maintain strong relationships with airside stakeholders to promote a Just Culture.• Support the implementation of Foreign Object Debris (FOD) prevention and removal procedures.
• Previous experience in airside operations, safety management, or compliance roles.• Strong understanding of Aerodrome procedures and airside safety regulations.• Excellent communication and stakeholder management skills.• Ability to work independently in a high-pressure, fast-paced environment.• Flexibility to work varied shifts, including weekends and nights.• Full UK Driving Licence is essential.
Join us and help make Birmingham Airport a leader in airside safety and operational excellence!
Exciting Job Opportunity: Operational Analyst at Birmingham Airport
Join Birmingham Airport’s dynamic team as an Operational Analyst, where you'll play a vital role in providing data-driven insights into airport performance. You will be responsible for analysing and forecasting operational trends, supporting decision-making, and improving efficiency across key airport processes. This role involves working with large datasets, capacity models, and visualization tools to enhance planning and optimize resource allocation.
• Create and maintain detailed airport capacity models and simulations.• Develop operational forecasting models for equipment and resource planning.• Manage, process, and visualize data using SQL, Power BI, and analytics tools to support stakeholders.• Undertake capacity assessments of key airport processes to identify areas for improvement.• Model short-term and long-term operational scenarios to understand future capacity constraints.• Analyse traffic statistics and performance data to drive continuous operational improvements.
• Proficiency in Power BI, SQL, and data analytics for reporting and forecasting.• Highly numerate with strong problem-solving and analytical skills.• Experience with capacity planning, modeling, and data visualization.• Ability to organise, prioritize workload, and work independently.• Strong communication and stakeholder engagement skills to support operational teams.• Comfortable learning new software and working in a fast-paced environment.
Join us and contribute to making Birmingham Airport a leader in operational excellence and customer experience!
Exciting Job Opportunity: Civils & Estates Engineer at Birmingham Airport
An exciting opportunity has arisen for a Civils & Estates Engineer to join our Terminal Operations Department at Birmingham Airport. Reporting to the Civils and Estates Manager, you will play a key role in maintaining and improving the airport’s Civils and Estates Infrastructure, ensuring a safe, cost-effective, and efficient environment across the site. You’ll work closely with internal teams, airlines, handling agents, contractors, and regulatory bodies to uphold the highest standards of airport infrastructure.
• Oversee the maintenance and operation of runways, roads, car parks, walkways, and fencing across both airside and landside areas.• Manage staff and contractors to ensure timely and high-quality completion of maintenance and repair tasks.• Conduct engineering briefings, toolbox talks, audits, and quality checks to maintain compliance and best practices.• Support infrastructure project development, including capital works and planned maintenance shutdowns.• Monitor contractor performance, ensuring efficiency, quality, and adherence to regulations.• Act as the primary coordination contact for infrastructure issues, troubleshooting and resolving operational challenges.
• HND or higher in Civil Engineering (or equivalent).• At least 2 years’ experience within a large, complex facilities environment.• Experience in the Airport or Highways sector (desirable).• Strong technical knowledge of engineering drawings, asset management, and infrastructure maintenance.• Ability to work flexibly, including out-of-hours and on-call duties as required.• Full UK Driving Licence is essential.
Join us and help keep Birmingham Airport running smoothly while shaping its future infrastructure!
Birmingham Airport is the UK’s seventh largest with 30 airlines serving over 120 destinations direct and onwards to over 400. Prior to the Covid-19 pandemic 13m customers a year flew in and out of BHX.
Going forward we project growth to more than 18m customers a year by 2033 – by which time we willbe connected to central London by HS2 trains in just 37 minutes and aim to have become a net zero carbon airport.Our purpose is: Proud of Every Journey. That means everyone at the airport and the 100 organisations operating on the airport site, taking pride in getting customers safely, punctually, and comfortably from A to B.
By creating a kind, values-driven environment where everyone feels empowered to bring their best to work, we will retain and develop our people – and deliver on our purpose. Our seven pillars, Growth, Customer, Neighbour, Efficiency, People, Safety & Security and Carbon, support the strategic output of the company.
Our values – Curious, Dedicated, Inclusive, Respectful &Supportive guide how our colleagues treat each other as we servecustomers with safety & security as our top priority.Summary of the RoleAs an ID Centre Administrator, you will report to the ID Centre Manager and be required to performthe daily duties within the ID Centre, providing a high level of customer service and ensuring youdemonstrate the company brand values.
Duties and Responsibilities• Have knowledge and understanding of ID computerised systems• Respond to enquiries providing information as appropriate either, face to face, email or byphone.• Proof reading and authorising of submitted documentation to ensure all details are accurateand able to be processed for ID issue• Maintaining database and filing system• Produce and issue airport security identity and vehicle passes using an in house visitor passcomputerised system in accordance with approved procedures.• Using computerised systems, draft and type correspondence, reports and other material of aconfidential nature in the control of passes and provide a general administrative rolesupporting the department.• Produce and issue staff car park passes using an approved NCP computerised system.Maintain and update details as necessary.• Input accurate and confidential computerised records following the requirements of GDPR• Maintain all systems in efficient order and report any faults or breakdowns via the airport faultreporting system• Responsible for taking cash/cheques and issuing receipts to specific customers as requiredRelationship and Reputation• To develop and enhance relationships with relevant partners to generate awareness anddrive improvements in Security training, standards and compliance.• To consistently demonstrate the Company Brand Values; Responsible, Cheerful, Helpful,Intelligent and Confident.Safety•To ensure all Health & Safety responsibilities are discharged and to maintain compliance with best practice and legal requirements for Fire Safety.
•To undertake and successfully complete all training requirements in order to meet Company Health and Safety standards and Department for Transport standards.
Flexible Approach
•To be prepared, when necessary, to change days and hours of work to accommodate training needs
•To support the Central Search Area (CSA) operation during identified peaks.
•To carry out such other duties commensurate with the grading of the post, which may be determined from time to time.
Birmingham Airport Limited reserves the right to vary the duties and responsibilities of employees under conditions prescribed in local agreements. Thus, it must be appreciated that the duties above may be altered in line with the changing needs of the business.
Birmingham Airport Limited requires all employees to comply with the Company’s Equal Opportunities Policy.
Join Birmingham Airport’s Customer Experience team as a Customer Experience Ambassador, where you'll play a key role in delivering smooth, safe, and enjoyable journeys for our passengers. You'll ensure high standards of service across the terminal, contribute to operational efficiency, and help maintain a safe, inclusive, and values-driven environment. Be part of a forward-thinking airport committed to providing excellent service and shaping customer experiences.
Security Operations Support
Birmingham Airport is the UK’s seventh largest with 30 airlines serving over 120 destinations direct and onwards to over 400. Prior to the Covid-19 pandemic 13m customers a year flew in and out of BHX. Going forward we project growth to more than 18m customers a year by 2033 – by which time we will be connected to central London by HS2 trains in just 37 minutes and aim to have become a net zero carbon airport.
Our purpose is: Proud of Every Journey. That means everyone at the airport and the 100 organisations operating on the airport site, taking pride in getting customers safely, punctually, and comfortably from A to B.
By creating a kind, values-driven environment where everyone feels empowered to bring their best to work, we will retain and develop our people – and deliver on our purpose. Our seven pillars, Growth, Customer, Neighbour, Efficiency, People, Safety & Security and Carbon, support the strategic output of the company.Our values – Curious, Dedicated, Inclusive, Respectful & Supportive guide how our colleagues treat each other as we serve customers with safety & security as our top priority.
Benefits
Competitive Group pension, 2 x Life Assurance, Share Scheme, Free onsite parking, Concession discounts, discounted gym memberships, Employee Assistance Programme, Share Scheme, Discretionary Bonus, uniform provided.
Summary of the Role
Reporting to the Lane Performance Supervisors, as part of the Security Operations support team, you will play a pivotal role at the airport, supporting our passengers through the airport security process, delivering great customer care.
You will work in the heart of the operation, delivering a high-quality service, with a focus on operational performance and continuous improvement. The role supports the wider Security team to achieve the required targets for customer satisfaction, passenger flow rates and efficiency of the security lanes, in line with the overall business purpose to be “proud of every journey.
Duties and Responsibilities
Candidate requirements